Do I have to pay extra when compared to buying the tickets in the traditional way?
Kallada Tours & Travels does not charge anything extra when compared to the traditional way. The tickets are absolutely at the same cost.
I've lost my ticket what do I do now?
A copy of the ticket would have been sent to you by e-mail when you booked the ticket. Please take a printout of that mail and produce it at the time of boarding. If you have not received your ticket to the mail id you provided, we have flexibility that you will receive a message directly to your mobile from KALLADA TOURS & TRAVELS immediately after booking ticket, you can give the PNR Number in website and you can take a printout.
Can I cancel the ticket?
Yes. The tickets booked through KALLADA TOURS & TRAVELS can be cancelled*. Money is transferred back to the passenger's credit/debit card. Please note that the cancellation can be done according to the Cancellation Terms & Conditions. Please contact our live help (040-30111633) for service specific details.
I don't have a credit can I still buy tickets at KALLADA TOURS & TRAVELS?
Yes. You don't necessarily need to have a credit card to buy tickets on KALLADA TOURS & TRAVELS BUS. All you need to have is just an internet enabled bank account. You can transfer money from any of your below bank accounts to KALLADA TOURS & TRAVELS to buy tickets.
ICICI Infinity
UTI Services
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I missed the bus. Do I get refund?
Kallada Tours & Travels provides 100% refund if the bus is missed due to either KALLADA TOURS & TRAVELS or its partner company's fault. However, if the bus is missed due to any other reasons not directly related to KALLADA TOURS & TRAVELS it does not provide any refund.
What credit/debit cards do you accept?
We accept the following credit cards
Visa.
MasterCard.
What payment options do i have?
The different payment options are
Pay through Credit card.
Pay through Debit card.
How safe are online transactions?
Transactions on KALLADA TOURS & TRAVELS are very safe. KALLADA TOURS & TRAVELS employs the best-in-class security and the transactions done through KALLADA TOURS & TRAVELS are secure. KALLADA TOURS & TRAVELS uses Secure Socket Layers (Verisign SSL) data encryption. Using SSL ensures that the information exchanged with KALLADA TOURS & TRAVELS is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. This encryption is done using 128-bit RC4 encryption. In addition the credit card information is processed over secure gateways which are certified by Visa's.
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